About Palo Alto Animal Services (PAAS)


  3281 E Bayshore Road, Palo Alto, CA 94303
  (650) 496-5971

Palo Alto Animal Services enforces animal control laws for Palo Alto, Los Altos, and Los Altos Hills. PAAS cares for injured and lost animals and provides education and outreach programs.

Adoptable animals, including cats, dogs, and rabbits, are viewable online at Pet Harbor and PetFinder.

Animal Policy

How Long Does Palo Alto Animal Services Keep Animals? 
That’s the question we are asked most often. The answer is that we have no set time limit at the shelter. Stray animals—those found without their owners—are held for seven days to give owners adequate time to find their pets. If owners do not recover their pets in seven days, most of the animals become available for adoption. Unclaimed strays and owner-surrendered pets may stay here waiting to be adopted for days, weeks, or—in some cases—even months.

How Does Palo Alto Animal Services Decide How Long to Keep an Animal?
Our shelter accepts animals only from residents of our jurisdiction: Palo Alto, Los Altos, and Los Altos Hills. We don’t usually have a problem with running out of room, so deciding how long an animal stays here depends on the temperament of the animal (friendliness), how the animal adapts to being in a kennel or cage, the animal’s health, and its behavior.

Source: Palo Alto Animal Services